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Campaigns

Can I establish ‘drip campaigns’?
Automation is a driving philosophy behind Kinesto and drip campaigns provide an excellent example of this.
What filter options are available distribute my campaign to specific users?
Kinesto currently allows you to filter campaign distribution using 17 fields.
How do I send bulk email or bulk SMS campaigns?
Kinesto gives you the ability to send messages to any contact or company with a valid destination from your CRM entries.

Communication

Create a Campaign
When you use Kinesto's Campaign tool to create a campaign, you'll select a campaign type, add a group, filter recipients, choose a template, and add your own content....
My SMS text message is being split into multiple messages
Depending on the language you are sending in, SMS text messages are limited to either 70 or 160 characters in length.

Communication Templates

What tools can gain access to my communication templates?
The Communication Campaign and Setup Workflow Rules tools can access any templates created under the communication tool.
How do I use communication templates?
You can create communication templates, which are used for your communication campaigns or workflow rule trigger messages.

Email

How do I connect my email?
We currently do not support the ability to deliver messages using user defined servers.

SMS

What countries are supported for SMS messaging?
Currently only the U.S.
What carriers are supported for SMS messaging?
SMS is supported on all carriers in the U.S.
Does receiving an SMS text message cost anything for the recipient?
The SMS and MMS messages are generally included as a part of the text messaging bundle included in the recipients phone service.
How do templates containing custom formatting look when sent using SMS?
When a message is delivered using SMS that contains custom formatting it will be removed and delivered using plain text.