How do I create a new knowledge base category?
Updated: Sat, Jan 28th, 2017 @ 2:41pm
You can quickly and easily create new knowledge base category using the
Knowledge Base Editor composition tool.
The Title serves as the name of your category. The description allows you to give an overview of the contents of the category. Finally, a drop down is available to assign the category to a parent category.
Tags: Create Category, Knowledge Base, Support, Support Management